xbij's Privacy Policy

Types of Information Collected

xbij collects various types of information as needed to provide its services. This information is divided into the following categories:

1.1 Personal Identity Information

• Full name (in Bengali or English)
• Date of birth — for age verification (accounts for those under 21 years of age are not approved)
• National Identity Card (NID) or passport number (for identity verification)
• Email address
• Mobile number

1.2 Financial Information

• bKash, Nagad, Rocket or Upay mobile banking number
• Bank account information (applicable at the time of withdrawal)
• Transaction history — records of deposits and withdrawals

1.3 Usage Information

• IP address and device identity
• Browser type and operating system
• Site access time and location-related information
• Gaming activity logs — betting history, records of wins and losses
• Support chat conversation history

How Information Is Collected

xbij collects your information in the following ways:

2.1 Direct Collection

When you create an account on xbij, log in, make a deposit or withdrawal, contact the support team, or fill out any form — you provide this information to us directly.

2.2 Automatic Collection

When you visit our platform, certain information is automatically collected through cookies, web beacons, and similar technologies. This includes IP address, browsing behavior, and session-related data.

2.3 Collection from Third Parties

Payment processing partners (such as bKash or Nagad) may share necessary financial information with us when completing a transaction. This information is used solely for the purpose of verifying and securing transactions.

Purpose of Using Information

xbij uses collected information for the following legitimate purposes:

3.1 Account Management and Identity Verification

We use information to keep your account active, process transactions, and confirm the accuracy of personal details. Age and identity verification are part of xbij's responsible gaming policy.

3.2 Service Improvement and Personalization

By analyzing your gaming preferences, we can display more relevant games and offers. This makes your experience more enjoyable.

3.3 Security and Fraud Prevention

We monitor information to detect fraudulent transactions, prevent multiple accounts, and ensure the overall security of the platform.

3.4 Customer Support

Our support team may use your account history to resolve your issues quickly and provide accurate information.

3.5 Compliance with Legal Obligations

Information may be used to comply with applicable laws and regulations, respond to lawful requests from authorities, and resolve legal disputes.

Information Storage and Security

Protecting your personal information is one of xbij's top priorities. We follow industry-standard security practices:

4.1 SSL Encryption

All information transmitted through the xbij.lat website and app is encrypted using SSL (Secure Sockets Layer) technology. This makes it impossible for third parties to intercept or read your information.

4.2 Secure Server Infrastructure

Our servers are housed in secured data centers with firewalls, intrusion detection systems, and regular security audits in place.

4.3 Access Control

Access to your information is restricted only to those staff members who need it to provide services. All staff are bound by confidentiality agreements.

4.4 Payment Security

Financial transaction information — particularly for bKash, Nagad, Rocket, and Upay payments — is processed in accordance with Payment Card Industry (PCI DSS) standards. We do not store full card numbers.

Sharing Information with Third Parties

xbij may share your information in a limited way with third parties in certain specific situations. These cases are clearly stated below:

5.1 Payment Processing Partners

To complete deposit and withdrawal processes, we share necessary financial information with bKash, Nagad, Rocket, Upay, and banking partners. This information is used solely for the purpose of completing transactions.

5.2 Game Software Providers

Game providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, NetEnt, Microgaming, and Ezugi use the minimum necessary information (such as session IDs) to operate their games. They do not have access to your full personal information.

5.3 Legal Authorities

We may be required to provide information to relevant authorities by court order, lawful investigation, or applicable law. In such cases, we always comply with applicable law.

5.4 Business Transfer

In the event of a merger, acquisition, or sale of assets, your information may be transferred. However, in such situations we will provide you with advance notice, and the new service provider will also be required to comply with this privacy policy.

Cookie Policy

The xbij.lat website uses cookies. Cookies are small text files that your browser stores automatically. They help improve your browsing experience.

6.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
• Performance Cookies: Used for website analytics and analysis of user behavior.
• Preference Cookies: Used to remember your language preference and site settings.

6.2 Cookie Control

You can control or disable cookies by changing your browser settings. However, disabling essential cookies may cause some site features to not work properly.

Your Rights

As a user of xbij, you have the following rights regarding your information:

7.1 Right of Access to Information

You can request from us at any time what information we are storing about you. We are committed to responding to this request within 30 days.

7.2 Right to Correct Information

If there is any error in your stored information, you can request that it be corrected. It is possible to update some information yourself from your account profile.

7.3 Right to Delete Information

In some cases you can request that your information be deleted. However, some information may need to be retained for a specific period due to legal obligations or legitimate business reasons.

7.4 Right to Object to Processing

In special circumstances you can object to the processing of your information. To make a request in this regard, contact us via our support chat or email.

7.5 Right to Data Portability

When closing your account, you can receive a copy of your personal information. Make this request at [email protected].

Privacy of Minors

xbij is for individuals aged 21 or older only. We do not knowingly collect personal information from minors — that is, those under 21 years of age.

If we become aware that a minor has created an account or provided information, we will immediately close that account and delete the related information.

If guardians believe their child has registered on our platform, please contact [email protected].

Data Retention Period

xbij retains your information for as long as necessary. The specific criteria are as follows:

• While the account is active — all information is retained.
• After account closure — records may generally be kept for up to 5 years, as this is needed to meet financial audit and legal obligations.
• Information related to fraud — may be retained for an extended period.
• Data is securely deleted after the legal claim period expires.

Changes to the Policy

xbij reserves the right to update this privacy policy at any time. For important changes, we will:

• Display a clear notice on the website.
• May send a notification to your registered email address.
• Update the "Last Updated" date at the top of this page.

If you continue using the platform after any changes, you will be considered to have accepted the updated policy. Therefore, it is recommended that you visit this page regularly.

Contact

For any questions, concerns, or requests regarding privacy, please contact us in the following ways:

• 24/7 Live Chat — Instant support in Bengali
• [email protected]

Our support team will try to respond to your privacy-related requests within a maximum of 30 business days.